GOHI Jewelry is committed to ensuring digital accessibility for people of all abilities. We believe that the experience of discovering and acquiring a piece of fine jewelry, a moment that marks achievement, love, and milestones, should be open to everyone, regardless of how a person navigates the web.
We are actively working to increase the accessibility and usability of gohijewelry.com and, in doing so, to adhere to many of the available standards and guidelines.
Our Standard
This website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions.
Measures We Have Taken
As of the date below, our ongoing accessibility efforts include:
● Conducting an internal review of our storefront to identify barriers affecting screen reader users, keyboard-only navigation, and color contrast.
● Prioritizing the correction of missing or non-descriptive image alternative text across our product galleries.
● Reviewing interactive elements, including size and color selectors, region selectors, and forms, for keyboard operability.
● Evaluating color contrast across our product and informational pages against WCAG 2.1 AA thresholds.
● Using an automated accessibility scanning tool to continuously monitor our theme for new or recurring issues as our catalog grows.
● Training our team on the accessibility implications of new content, images, and product listings before they are published.
Ongoing Commitment
Digital accessibility is not a one-time project but a continuous process. We are implementing a structured remediation plan, reviewed on a regular basis, to identify and correct barriers as our website evolves. Where third-party tools, embedded content, or externally hosted documents (such as sizing guides) are not yet fully accessible, we are working with our providers and partners toward improved compatibility.
Known Limitations
Despite our best efforts, some content on our site may not yet be fully accessible. This can be due to the limitations of third-party plugins, embedded media, or legacy content that has not yet been reviewed. We are actively working to identify and correct these instances and welcome feedback in the meantime.
Feedback and Assistance
We welcome your feedback on the accessibility of gohijewelry.com. If you encounter a barrier, need assistance completing a purchase, or would like information in an alternative format, please contact us:
● Email: customer-service@gohijewelry.com
● Contact form: gohijewelry.com/pages/contact
We try to provide a substantive response to accessibility feedback within a reasonable timeframe and will make reasonable efforts to address reported issues.
Formal Complaints
If you are not satisfied with our response, you may also contact the U.S. Department of Justice or seek independent legal advice. We take all accessibility concerns seriously and view them as an opportunity to improve.
Last reviewed: July 10, 2026
